I suffered redness from the top of my skin being taken off during a waxing procedure. (I forgot to discontinue using tretanoin prior to waxing, which was my fault.) My skin was raw, painful, red, scabbing over, and i was afraid it was gong to scar. I used this product after a couple of days suffering. Not only did it help tremendously, but there is hardly any scarring. I am still healing a week after my waxing, but my skin barrier has healed, and I will continue to use this in hopes that the almost imperceptible scar will fade and disappear. I honestly was very skeptical this would help, but I am very pleased and impressed!